GENERAL FAQ

WHATS INCLUDED?

EACH KIT CONTAINS EVERYTHING NEEDED FOR THE PERFECT APPLICATION: FILE/BUFFER DUO, CUTICLE STICK, ADHESIVE TABS, NAIL GLUE AND 24 NAILS TO ENSURE NAIL BEDS OF ALL SHAPES AND SIZES FIND THEIR MATCH. 

APPLICATION

PREP:

• push back cuticles with mini cuticle stick

• shape and buff natural nail with file/buffer duo

• cleanse nails using lint free wipe and rubbing alcohol

SIZE:

• select the best size press-on extension for each nail and set aside in order

ADHESIVE TAB APPLICATION (short term wear):

• match adhesive tab with press-on extension size

• apply adhesive side of tab on natural nail and peel off backing

• align press-on extension with cuticle and press down at a 45 degree angle

GLUE APPLICATION (long term wear):

• apply a dot of nail glue to the inside of press-on extension

• apply a dot of nail glue to natural nail

• align press-on extension with cuticle and gently press down at a 45 degree angle

• hold firmly for 30 seconds

PRO TIP:

Applying more nail glue will provide longer lasting extensions. Be sure to apply carefully as excess glue will be visible along the edges of the nail.

REMOVAL

ADHESIVE TAB REMOVAL:

• apply rubbing alcohol around edges of extension and wait 30 seconds

• gently rock extension side to side, apply more rubbing alcohol if needed until extension is safely removed

• clean press-on extensions with rubbing alcohol and reuse at any time

GLUE REMOVAL:

• once extensions are starting to lift soak in warm soapy water for 5 minutes

• gently rock the extension side to side, soak longer if needed until extension is safely removed

• clean press-on extensions with rubbing alcohol and reuse at any time

** DO NOT FORCE PRESS-ONS OFF NAILS **

RETURNS & EXCHANGES

RETURNS: Due to sanitary purposes, NAILS OF LA goods are non-refundable.

DEFECTS: We aim to get it right the first time, which is why each set is checked 1-3 times throughout our quality control process. If you feel you have received a defective product, please email support@nailsofla.com your order # and a clear photo of the defective merchandise within 48 hours of receiving your package so we can make this right.

EXCHANGES: NAILS OF LA does not conduct exchanges. If in the event a product is defective a complimentary replacement set or gift card for the value of the product will be issued.

SHIPPING

U.S SHIPPING ONLY

WHEN WILL I RECEIVE MY ORDER?

Orders processed here will take 5-7 business days to arrive. Shipping times will vary based on time of year and final destination.

WHAT SHIPPING CARRIER DO YOU USE?

• We use the USPS for all standard shipping.

• A tracking number will be issued once your order has left our facility.

• NAILS OF LA is not responsible for delayed delivery or any other issues once your item leaves our facilities.

Any question?

You can contact us through our contact page! We will be happy to assist you